Alternatives to A&E

A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped

Less severe injuries can be treated in minor injuries units (MIUs) and NHS walk-in centres (WICs), which can treat patients without an appointment. Minor Injuries Units can be a quick alternative to A&E for minor injuries such as burns and scalds, insect bites and stings and sprains.

It is not necessary to live locally or to make an appointment – you can simply walk-in.

Medical care is provided by highly trained and experienced Nurse Practitioners who treat the following conditions for patients over 18 months old:

  • ankle, hand, wrist, knee, and elbow injuries
  • animal and insect bites
  • burns and scalds
  • cuts including those needing stitching
  • eye complaints
  • minor head injuries

If you need treatment for a child under 18 months of age please see your GP, Out of Hours or A&E.

The Out of Hours Service should only be used if you have a medical emergency that cannot wait until the next working day to be treated. The Hull GP Out of Hours Service operates between the hours of 6.30pm and 8.00am, Monday to Friday, plus throughout weekends and Bank Holidays.

Minor Injuries Services in Hull are available at:

Bransholme Health Centre

Goodhart Road




Tel: 01482 344665

24 hrs a day. Seven days a week. 


GP walk-in services in Hull are available at: 

Story Street Walk in Centre

Wilberforce Health Centre

6 – 10 Story Street



Tel: 01482 335180

8.00am-8.00pm 7 days a week and Bank Holidays

You don't have to be registered and you don't need an appointment to access services at Story Street Walk in Centre.  

Contact NHS 111 for the out of hours GP and out of hours/emergency dental  service. 


Treatments of Minor Ailments Scheme

To find out more about the Treatments of Minor Ailments Scheme, available at local participating Pharmacies, click here


Pharmacies (Chemists)

Pharmacists are qualified experts who can offer health advice and remedies for a range of minor medical problems, without the need for an appointment.  Visit or contact NHS 111 to find your nearest pharmacy. Pharmacists dispense medicines prescribed by your GP and can offer advice on a range of common conditions including:

  • bugs and viruses
  • minor injuries
  • tummy troubles
  • women’s health
  • skin conditions
  • allergies
  • aches and pains
  • children’s ailments

Some pharmacies can offer additional services including:

  • emergency contraception
  • truss fittings
  • incontinence supplies
  • needle exchange and supervised drug administration
  • pregnancy testing
  • stop smoking services
  • medicines use reviews
  • chlamydia screening and treatment
  • weight management


Depression and anxiety services for Hull


The Hull Depression and Anxiety Service is led by City Health Care Partnership CIC (CHCP CIC) and provides a range of local specialist help and treatment offered by organisations including Humber NHS Foundation Trust, Cruse Bereavement Care, Mind, Relate, Focus, Joan Pickard, Psychology Online and CHCP CIC.

‘Let’s Talk’, will make it easier for people to get help quickly for mental health problems such as mild to moderate stress, anxiety and depression and bereavement.

The new service is all about access and choice. People will be able to self-refer in a number of ways. They can ring, text or go online to make an appointment. Patients will be triaged over the phone and assessed face-to-face within seven days. 

To make an appointment, phone 01482 247111, go to or text TALK to 61825.

If someone has more complex or urgent mental health problems then they can directly contact Humber NHS Foundation Trust’s Secondary Mental Health service on 01482 336161.