Use local health services wisely this festive season



Doctors in Hull are advising people to use health services wisely over the festive period, to ensure a safe and happy Christmas.  

Dr Dan Roper, NHS Hull Clinical Commissioning Group (CCG) chair said: “Not only can many ‘everyday’ illnesses such as coughs and colds can be easily treated at home with a well-stocked medicine cabinet and plenty of rest, but there is also a wide range of help and advice available to those seeking medical treatment over Christmas and New Year.”

Help and advice available to those requiring medical treatment and advice includes:

- Minor injuries units; visit your local minor injuries unit for injuries such as cuts, bites, sprains and scalds. You don’t need to be registered or to have an appointment.

- Self-care; use over the counter medicines to treat ailments such as coughs and colds.

- NHS 111; the number to call if you need medical help quickly, but it is not an emergency. NHS 111 is available 24 hours a day, 365 days a year and calls are free from landlines and mobiles.

- Pharmacies; your local pharmacist or chemist can offer advice on illnesses and the best medicines to take.

- GP or a GP walk in centre; make an appointment with your GP if you have an illness or injury which won’t go away but which isn’t an emergency.

Dr Roper, adds: “By looking at the options available we can ease the pressure on the Emergency Department and the ambulance service; plus by choosing the right option for our symptoms often we can be treated much quicker than by visiting the Emergency Department in the first instance.”

For help in choosing the right service for your needs call NHS 111; an advisor will be able to guide you to the appropriate place for treatment, whether this is a pharmacy, minor injuries unit or GP, or even to visit A&E if necessary. If you’re unsure on the correct over the counter medicine to take, Pharmacists are qualified experts who can offer health advice and remedies on a range of minor ailments.

The opening hours of pharmacies are GP surgeries will vary over the Christmas period so patients are advised to check local opening hours with their GP and visit the NHS Hull CCG website for pharmacy opening times:

Patients are also advised to pick up prescriptions and medicines before the festive period so they do not run out when their GP surgery is closed.

Finally the Emergency Department and 999 should be seen as a last resort, and therefore be considered only in emergencies and life-threatening situations such as, but not exclusively; loss of consciousness, acute confused state, fits, persistent or severe chest pain, breathing difficulties and severe bleeding.  If you feel emergency treatment is required then call 999 or visit the Emergency Department immediately.

Click here to find out more about help and advice available over the festive period. 


Notes to Editors

- For more information on the local alternatives to A&E click here.

- Pharmacy opening times for Hull are available by clicking here.

- To access out of hours GP and dental services patients are required to call NHS 111

- Minor injuries units are the best place to go for treatment and advice for less serious injuries such as sprains and strains, cuts and wounds, bumps and burns. In Hull patients can visit the following MIUs:

Bransholme Health Centre, Goodhart Road, Hull, HU7 4DW

Tel: 01482 344665

9am - 8pm every day

9am – 5pm Christmas Day and New Year’s Day

Freedom Centre, Preston Road, Hull,


Tel: 01482 344580

Monday to Friday 9am – 5pm only

Closed Christmas Day and New Year’s Day


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