England's Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of the services provided by
Hull and East Yorkshire Hospitals NHS Trust. Their views and experiences will help inspectors decide what to look at when they inspect the services, Castle Hill Hospital and Hull Royal Infirmary, provided by the Trust in May 2015.
The Chief Inspector, Professor Sir Mike Richards, announced in late 2013 that he will lead significantly larger inspection teams than before, headed up by clinical and other experts including trained members of the public.
The Trust was inspected in February 2014 and rated as Requires Improvement overall. The inspection in May this year will follow up on the previous findings and check whether improvements have been made. The formal inspection of the Trust will start on 19 May 2015.
To ensure the views of patients and the local community are properly heard, the inspectors will be holding a listening event on the following date:
- Monday, 18 May, 6pm. Central Library, Hull Culture & Leisure, Albion Street, Hull, HU1 3TF
People are being encouraged to attend a listening event to find out more about the inspection process, to tell the team about their experiences of care from the past year and to say where they would like to see improvements made in the future.
Anyone who is unable to attend the listening event but wishes to give their views to the inspection team can do this by:
- Visiting: www.cqc.org.uk/syehulleastyorks
- Email: email@example.com
- By letter: CQC, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PABy phone: 03000 61 61 61
Sir Mike said:
"The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.
"We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.
"Of course we will be talking to doctors and nurses, hospital managers and patients in the hospital. But it is vital that we also hear the views of the people who have had care at any of the hospitals run by the trust, or anyone else who wants to share information with us. This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.
“This is your opportunity to tell me and my team what you think, and make a difference to NHS services in the local area.”
Sir Mike's inspection team is planning to look in detail at five of the eight key service areas: A&E; medical care; surgery; paediatrics/children’s care; and outpatients.
A full report of the inspectors’ findings will be published by the Care Quality Commission later in the year. The Trust will be one of the first to be given one of the following ratings: Outstanding, Good, Requiring improvement, or Inadequate.