Public involvement supports redesign of depression and anxiety services


Patient and public involvement supports redesign of depression and anxiety services for Hull

NHS Hull Clinical Commissioning Group (CCG) is inviting tenders for a new seven-year contract to provide a first class service for adults in Hull with mild to severe depression and anxiety.

In response to patient and public feedback, a substantial redesign of current provision will offer a more holistic service model, with a focus on achieving sustainable improvements for individuals. The new service will provide care co-ordination, physical, lifestyle, medical and psychological support to help people overcome a range of mental health problems. These could include depression and anxiety (non-psychotic), eating disorders, post-traumatic stress or bereavement.

Commencing from 1 October 2014, the service will be expected to see around 8,000 people each year. It will offer rapid, easy access to a range of different therapy providers, through one lead provider, with greater flexibility and choice over timing and location of sessions.

NHS Hull CCG has incorporated the views from current users to help shape the new service specification. Local patient representatives and service users will also be actively involved in the evaluation of the tenders. Patient experience, with reported and evidenced patient improvement, will be additional incentivised elements within the contract.

As part of the local engagement activity service users and GPs said that they wanted an approachable, professional service that involves people in decisions about their care and treatment. Service users also stressed that the venue, range of locations and variety of opening times were important in establishing a relaxed environment in which to develop an effective therapeutic relationship.

An information event for bidders takes place on Thursday 6 February 2014 to give interested parties an opportunity to find out more about the new service specification. It will also be an opportunity for smaller providers from the voluntary, public or private sector to ‘network’ with organisations potentially bidding to be the lead provider.

Further information is available for registering for this event via  Registration must be completed by 30 January 2014.

Dr Dan Roper, Chair of NHS Hull Clinical Commissioning Group, said:

“We want to be confident that local people are able to access a full range of mental health support across both primary and secondary care, with health professionals who understand them and are sensitive to their own personal needs.”

“The engagement with service users has given CCG a better understanding of what works well, and what needs to be improved, so that the new service offers the best possible outcomes for people experiencing depression and anxiety.”


Note to editors:

• The Depression and Anxiety Service contract is valued is £4 million a year over seven years

• The Bidder Event will be held on Thursday 6 February 2014 in The Circle Restaurant, The KC Stadium, West Park, Hull, HU3 6HU. People wishing to book a place should contact Georgie Thrippleton on 01482 672004 or There is a maximum of four places per organisation.

• NHS Hull Clinical Commissioning Group (CCG) is led by a membership of 57 local GP practices. The CCG has a budget of around £362m to commission hospital, community and mental health services to meet the needs of the people of Hull.

• Our vision is to Create a Healthier Hull, and in order to achieve this we work in close collaboration with our partners to improve health, reduce health inequality and secure excellent services for all the communities in Hull.

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