Julia Mizon interviewed on KCFM on GP hotline to consultants

28-10-2014

GP's in Hull will be given a new hotline to talk to consultants working at Hull Royal Infirmary.

GP's in Hull are set to receive a direct hotline to consultants working at Hull Royal Infirmary. 

The new plans, which have already been trialled on plastic surgery patients, hope to reduce any unnecessary visits or referrals to the hospital. 

It will see a consultant at the hospital on call for two hours everyday to speak to GPs about any concerns. 

Hull CCG Partnerships Director, Julia Mizon, says it'll help patients get the most appropriate treatment for them: 

"Partly it's to reduce the burden on patients going to hospital when there's no need for that to happen, but also to make sure that, for those patients who do need to go to hospital, they get the treatment they need as quickly as they need."

She says the hotline is helping the NHS in Hull to use scarce resources more quickly:

"The phone is a really obvious example of that opportunity to have a one to one conversation but there are other opportunities that will come our way. This is the start of a journey for us, about making sure that we use our resources as effectively as possible."

Julia says it'll mean people can get the best medical advice without a hospital visit, unless they need it:

"They are getting good clinical advice and support from their GP who's having conversations with consultants, because it is a really worrying time for patients. If it's not necessary for them to go to hospital, then that's the best thing for everybody concerned." 

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