The unique NHS Hull Clinical Commissioning Group (CCG) Ambassadors Programme has been highly commended in the prestigious NHS England Excellence in Promoting Volunteering Award at the NHS Expo 2014 award ceremony held last night in Manchester.
The NHS England Excellence in Participation Awards celebrate the outstanding contributions of people and organisations across the country who are improving health and care services and putting patients, service users, carers and communities at the very heart of health and care.
Around 200 nominations were received from NHS and social care teams across the country demonstrating tough competition in each category.
Hull CCG’s 25 Ambassadors live and work within the heart of the communities that the CCG serves, so they understand what is valuable to these communities in terms of healthcare provision. The success of the Ambassador programme is measured by the quality of information and patient insight Ambassadors provide and how this information is used to influence CCG decision-making.
The judges heard that many of the Ambassadors have their own health condition and find that volunteering supports them to overcome their own difficulties and leads to a real sense of involvement and achievement.
NHS Hull CCG Chief Officer Emma Latimer said:
Emma Latimer said: “We are incredibly proud of our Ambassadors and I am delighted that the programme has received recognition from NHS England. The Ambassadors are a wonderful group of people who volunteer their own time to link in with patients and local groups and listen to their views. They really enrich the work we do with local communities and our providers, and we are extremely fortunate to work together with them to help create a healthier Hull.
“I am also very pleased to hear that NHS England will work with all those who have been shortlisted for awards to host events around the country to enable others to learn from these examples of excellence.”
Hull Ambassador, Graham Gedney, added "We were really honoured to be short listed and to be considered alongside such fantastic projects. We all enjoy the work we do as Ambassadors, it can be really rewarding and it's our way of giving something back."